Shipments and returns

Delivery costs depend on the method of delivery, on the value and size of the order. These costs are specified each time upon choosing the method of delivery of the product.

The Buyer may withdraw from the contract concluded with the Company within 14 days without giving any reason. A product that is subject to return cannot bear traces of use in a different way than it was necessary to establish the nature, characteristics and functioning of the product.

The period of withdrawal starts when the Customer comes into possession of the product.

In order to exercise the right of withdrawal, the Buyer should fill out the withdrawal form available directly on the website or fill out the declaration attached to full terms and conditions.

In the event of withdrawal, the Buyer is obliged to return the product to the Company immediately, however, no later than within 14 days of the date on which the Buyer informed the Company of the withdrawal. To meet the deadline, it is sufficient if the Buyer returns the product before the expiry of the 14-day deadline to the following address: Sonda Sports Sp. z o. o. ul. Fabryczna 16 H, 53-609 Wroclaw, with a note “Return”. The Buyer is obliged to bear the direct costs of returning the product.

Full terms and conditions here.