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Frequently Asked Questions

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  1. Will Sonda Sports for the coach allow me to improve the team performance?

    The Sonda Sports system allows you to increase the performance of players in your team, identify talented ones, and reduce the risk of injury during the career by monitoring team fatigue, training load and players' physical conditioning.

  2. Can I use the Sonda Sports system indoors?

    The Sonda Sports system can only be used outdoors as it uses GPS and Glonass satellites.

  3. If a player gets injured or leaves my team, can I use his tracker again?

    Yes, the Sonda Sports system allows you to switch the devices between the players in a flexible way.

  1. How much does the Sonda Sports technology cost?

    The prices vary depending on the product. Most of the technology is sold through the SaaS model, so that teams pay a monthly fee to access the data. Contact us for more information on pricing. Email: sales@sondasports.com

  2. How can I purchase the Sonda Sports system?

    To purchase the Sonda Sports System, contact the sales department: sales@sondasports.com or fill out the form on our website: www. One of our sellers will contact you.

  1. What size is the Sonda Sports tracker?

    The Sonda Sports tracker weighs 39 grams. Diameter: 55 mm. Thickness: 17 mm.

  2. Where can I find the technical specification of the Sonda Sports tracker?

    Contact our support team to find out more about the technical specifications of Sonda Sports devices. Email: support@sondasports.com

  3. What are the warranty terms of the tracker?

    The Sonda Sports tracker has a 2-year warranty.

  4. Is the Sonda Sports tracker waterproof?

    The Sonda Sports tracker is sweat and rain resistant. However, it cannot be poured over with water or washed together with a vest.

  1. How accurate is the Sonda Sports tracker?

    The tracker uses GLONASS technology with a frequency of 10 Hz, which allows us to measure up to 10 measurements per second.

  2. How long does the battery last and how many times can it be charged?

    The tracker is equipped with a lithium-polymer battery and lasts up to 6 hours without charging. The battery can be charged up to 500 times.

  3. How long should I charge the device?

    The charging time of the tracker is about 1 hour. The device will show a solid green light when it is fully charged.

  1. Does the Sonda Sports system measure your heart rate?

    Yes, the Sonda Sports system allows you to connect a heart rate sensor via Bluetooth.

  1. Can I connect my own heart rate monitor?

    Yes, the Sonda Sports system allows you to connect any heart rate sensor to the Sonda Sports tracker. The only condition is that the heart rate sensor has Bluetooth 4.0 or later.

  1. Should I wear the vest over or under the T-shirt?

    You can wear it over or under the T-shirt - it depends on the player’s preferences and comfort.

  2. Is the vest machine washable?

    Yes, it is recommended to wash the vest by hand or in a washing machine at 30 degrees.

  1. What sizes are the vests?

    XS (35, 32); S (37, 34); M (39, 35); L (41, 36); XL (43, 37); XXL (45, 38); XXXL (46.5, 39)

  1. Do I need to buy a suitcase with trackers?

    The suitcase is not obligatory, but it definitely makes it easier to charge and carry devices. Trackers can also be charged using a micro USB cable.

  2. How many trackers can fit in a suitcase?

    The case is designed to charge and carry 15 devices.

  1. What size is the suitcase?

    The suitcase is 35 cm x 28 cm x 10 cm

  1. Where can I log in to the application?

    To log in to the application, just go to the website: www.sondasports.com and select "APP" in the upper right corner. You can also use this link: https://app.sondasports.com/login

  2. Is the application payable?

    To find out about subscription fees, please contact sales@sondasports.com

  1. Can I see a demo of the application?

    To see a demo of the application, visit: https://app.sondasports.com/login Then select the role: I am a coach. Login: sonda.sports.test@gmail.com Password: 12345678

  1. Is it possible to rip data over the phone?

    Yes, it is possible. In order to download data over the phone, you need to formerly configure the tracker and connect it with the phone via a hotspot.

  1. How to rip data to the application?

    The Sonda Sports system is a wireless system which allows you to synchronize data online during or after training. To download data after training, press the button on the device until the blinking blue LEDs appear. Remember to be within range of the network previously configured with the tracker while ripping.

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